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The pandemic is a huge opportunity for Infrastructure & Operations, but too many are wasting it. Read this executive brief to learn more.
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Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
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ARP funding offers an opportunity for technology modernization for organizations who qualify. But don’t forget about cybersecurity – otherwise, your business that the ARP...
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Broadband infrastructure is included in ARP funding, and $7.2 billion is earmarked for an Emergency Connectivity Fund to help schools and libraries provide broadband...
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Migrating from your premises-based services to the cloud is simple enough, but the toolset for moving between tenancies once you’re already in Office 365 is much less...
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This one pager summarizes Microsoft’s licensing regime across four key areas: non-profit, education, government, and enterprise. Each license type is evaluated based on...
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This one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions...
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This one pager reviews the pros, cons, risks, and challenges of Microsoft’s Phone System product. Understand the different components of phone system, how it's licensed,...
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Adopt zero-touch provisioning and patching to provide better support to remote workers.
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Meetings are hard enough when everyone is in person, never mind when they're virtual or hybrid meetings.
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