Salesforce Acquires ClickSoftware to Expand Its Field Service Management

ClickSoftware announced an agreement with the giant CRM leader Salesforce to be acquired in a $1.35 billion deal.

Snow’s Technology Intelligence Suite Can Provide an Avalanche of Value – Once You Have SAM Processes Established

Snow Software has expanded its Software Asset Management (SAM) offering with a new technology intelligence suite. SAM teams that combine this technology with process...

Quest KACE’s Latest Updates to Simplify Service Management

Quest Software has announced its newest updates, KACE SDA 7.0 and KACE SMA 9.1, which enhance their features, apply Linux scripted installs, and automate systems management.

AWS Improves Container Monitoring, Part 1: Observability

AWS is previewing new services that aim to make it easier for customers to monitor containerized applications built using microservice architectures. This should help...

AWS Improves Container Monitoring, Part 2: Container Insights

AWS is previewing Container Insights, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures.

AWS Improves Container Monitoring, Part 3: Anomaly Detection

AWS is previewing Anomaly Detection, a CloudWatch component that allows for greater visibility into containerized applications using microservice architectures.

Cloud Asset Management Standard Operating Procedures

This template provides the foundation of a cloud asset management practice.

Find Value With Cloud Asset Management – Phase 1: Define Cloud Asset Management

This phase of the blueprint, Find the Value – and Remain Valuable – With Cloud Asset Management, will help you define standards for cloud assets.

Find Value With Cloud Asset Management – Phases 1-2

This storyboard will help you to build a cloud asset management practice.

Cloud Instance Provisioning Standards Checklist

Use this template to help infrastructure and operations staff create cloud instances that comply with standards.
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