I&O Process Management - Storyboard

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Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.
Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.
Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.
Reduce Manual Repetitive Work With IT Automation – Phases 1-4 This storyboard will help you score quick wins and build a process to manage IT automation.
Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation Candidates This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation.
Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.
Reduce Manual Repetitive Work With IT Automation – Phase 3: Build a Process for Managing Automation This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...
Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation Roadmap This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.
Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and Build the Roadmap Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...
Stabilize Release and Deployment Management – Phase 1: Analyze Current State Release management improvement begins with assessment of the current state. A solid understanding of how core operational processes are actually functioning within the...

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