I&O Process Management - Storyboard
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Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service LevelsDocument current IT operational procedures. Identify the metrics to track. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLAValidate your current state. Develop a project roadmap. Create the internal SLA. |
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Prepare and Defend Against a Software Audit - Phase 4: Manage Post-Audit ActivitiesThis phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out. |
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Prepare and Defend Against a Software Audit – Phase 3: Conduct an AuditThis phase of the blueprint, Prepare and Defend Against a Software Audit, will help you kick off, and understand the audit process that will be conducted. |
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Prepare and Defend Against a Software Audit – Phase 1: Prevent an AuditThis phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit. |
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Prepare and Defend Against a Software Audit – Phase 2: Prepare for an AuditThis phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received. |
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Prepare and Defend Against a Software Audit – Phases 1-4This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be... |
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Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization. |
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