Asset Management
Topics
Types of Content
Use Cases and Data WorksheetUse this template to determine data requirements to meet use cases. |
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Configuration Control Board CharterUse this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB. |
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ITAM Vendor Evaluation WorkbookDefine ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation. |
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Reduce Shadow IT With a Service Request CatalogAs the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to... |
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Discover Shadow IT and Reduce SaaS RisksShadow IT and business-managed software may be increasing security risk. Learn how SaaS management tools will help you to discover and manage your SaaS environment to... |
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Establish Use Cases to Unlock the Value of Your CMDBA well-functioning configuration management database (CMDB) empowers almost all other IT management and governance practices, but to unlock its true potential, its data... |
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Reduce Shadow IT With a Service Request Catalog StoryboardUse this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -... |
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ServiceNow Bundles AI Into Every Product and Bets That Context Is the Missing PieceWe keep hearing that enterprise AI spending is up in many organizations, and the results are not remarkable. On April 9, 2026, ServiceNow announced it will no longer sell... |
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Nonstandard Request AssessmentUse this template to determine what information is needed for vetting software requests coming into the organization. |
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Service Request WorkflowsUse this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog. |
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