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Use this template to determine data requirements to meet use cases.
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Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.
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Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.
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A well-functioning configuration management database (CMDB) empowers almost all other IT management and governance practices, but to unlock its true potential, its data...
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Eracent is a privately held IT asset management (ITAM), software asset management (SAM) and cybersecurity solution provider founded in 2000. Their roots trace back to AT&T,...
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Record detailed responsibilities for your hardware asset management practice.
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Traditional procurement practices don’t work in an exponential world. Rethink the way you make purchasing decisions and evaluate solutions with a vendor management practice...
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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