Microsoft 365 Communication Plan Template

The Office 365 Communication Plan Template is the repository for information about how to communicate information about the transitions to the relevant stakeholders.

Microsoft OneDrive Acceptable Use Policy

This template provides the structure of a user-facing acceptable use policy for Microsoft's OneDrive for Business product. In conjunction with tenant-level controls,...

Microsoft SharePoint Online Acceptable Use Policy

This template provides the structure of a user-facing acceptable use policy for Microsoft's SharePoint Online product. In conjunction with tenant-level controls,...

Microsoft Teams Acceptable Use Policy

This template provides the structure of a user-facing acceptable use policy for Microsoft's Teams product. In conjunction with tenant-level controls, acceptable use...

Microsoft 365 Control Map

The control map captures the individual controls available for managing OneDrive, SharePoint, and Teams. The controls can be further mapped to organizational goals.

Briefing: Masergy UCaaS

On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration...

Briefing: Revation Systems’ LinkLive

On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...

Briefing: Zendesk Talk

On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.

Briefing: Twilio Flex

On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.

WhatsApp Privacy Policy Update: What Not to Do

What can a messaging app teach us about Change Management?
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