Cisco Expands Data Residency Policies for Webex Teams

In this second brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s expansion of its data residency policies for Webex Teams.

Cisco Announces Webex Assistant for Meetings

In this first brief of four on Cisco’s January launch of upcoming collaboration solutions for 2020, I look at Cisco’s cognitive collaboration offering: Webex Assistant...

Avaya Enhances Capabilities for Avaya Spaces

Avaya has enhanced the capabilities of its cloud meeting and team collaboration app, Avaya Spaces.

Avaya Pairs AI Technology With Its CCaaS via Afiniti Partnership

Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...

New Additions to Cisco’s Webex Contact Center Portfolio

In this fourth brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new additions for its Webex Contact Center portfolio.

Collaborating During COVID-19: A How-To

In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.

ISG Releases 2019 Quadrant Report on Social Business Collaboration

ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.

GoToWebinar Introduces “Accept Payments” Feature

Users of GoToMeeting’s webinar-hosting software can now charge registrants and accept their payments natively within the software solution, the vendor announced on Feb. 27.

Teaching Courses Online Due to COVID-19? Use These Five Tips

COVID-19 outbreak fears have prompted most universities and colleges to move their classes online for the rest of the Winter 2020 semester. With that comes challenges for...

Web Conferencing Vendors Offer Free Access During COVID-19 Social Distancing Measures

Web conferencing vendors lined up to offer their software services for free on Monday as workers around the globe started their weeks working from home, complying with...
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us