Create a collaboration strategy by noting your organization's collaboration vision and goals, your capabilities landscape, which tool should be used for what purpose, and...
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The Vector Institute unveiled MyTrace.ca, a COVID-19 contact tracing app being developed by a team led by Alán Aspuru-Guzik, the Vector faculty member and Professor of...
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With an update that makes it easier for new and existing users to jump into a meeting, Cisco’s Webex is looking to address one of the few areas where it’s not rated at...
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Verizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted...
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Use Info-Tech's Microsoft Teams Cookbook to successfully implement and utilize Teams.
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Learn critical insights for an effective Teams rollout.
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Use Info-Tech’s Microsoft Teams Cookbook to successfully implement and use Teams. This cookbook includes recipes for IT best practices for governance over Teams rollout...
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On October 21, 2020, Avaya briefed its OneCloud CCaaS solution. OneCloud CCaaS provides an omnichannel experience with market-leading capabilities. If one’s organization...
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Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...
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The latest iteration of the IBM Blockchain platform is now integrating with Red Hat OpenShift, which bodes well for the enterprise blockchain community. Red Hat OpenShift...
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