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Cisco unveiled three AI features for its Unified Contact Center Enterprise and Unified Contact Center Express at Enterprise Connect 2019. These features should help, but...
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The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...
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For all its progress over the past fifteen years, collaboration tool vendors have been iterating on the same three elements: group chats, action items, and file archiving.
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Trello hits emotional high notes with a compelling project dashboard and intuitive design, but productivity is hindered by loaded graphics and an inadequate creation...
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ActiveCollab takes a clinical approach to tackling projects. It provides an ergonomically pleasing workplace that offers all the fundamental functions necessary to divide...
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Podio, by Citrix, covers a large number of collaboration capabilities but seems more like a high power digital personal assistant rather an enabler of business interactions.
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ServiceNow Madrid will have improved mobile device capabilities. These benefits will take effort, but should be worth the investment.
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Panopto, a video management platform, integrates with Blackboard Learn Ultra to make it easier for users and instructors to create, capture, and share videos within courses.
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Just like one is likely to be introspective on any given Monday and concentrate on the tasks of the workweek ahead, monday.com (previously dapulse) is good for lurking...
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Workfront exemplifies the classical software paradigm of automating systematic, exacting tasks to free up users for creative work. Workfront is a resource management tool...
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