Employee Termination Process Checklist – IT Security Example

Use flowcharts and checklists to create effective SOP documents.

IT Service Management Demo Script Template

Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.

Service Desk Software and RFP Evaluation Tool

Use this tool to evaluate and compare the results of an RFP process quickly and easily.

Service Desk Executive Presentation

Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...

Service Desk Ticket Classification and Dashboard Tool

This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...

Service Desk Action Plan Roadmap

Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.

Policy Communication Plan Template

This template helps you plan your approach for publishing and communicating your policy updates across the entire organization.

Policy Action Plan

This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.

Policy Management Tool

Info-Tech's Policy Management Tool is designed to help you quickly identify the key risks your organization faces, map them to a policy, and identify gaps and...

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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