Governing IT - Templates & Policies

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Service Desk Executive Presentation Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
IT Service Management Demo Script Template Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.