e-Commerce

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Integrate Mobile and P2P Payments to Get Sales Moving Mobile and peer-to-peer (P2P) payments are expected to grow rapidly in the next 5 years. Merchants need to stay ahead of this trend or risk alienating consumers who...
Using Blockchain to Fight the Counterfeit Market The counterfeit market results in profit losses for companies, diminishes brand reputation, and is potentially harmful to the health of customers. This note will briefly...
First GDPR…Now CCPA? Privacy Implications for the Retail Industry The General Data Protection Regulation (GDPR) forced many organizations to implement data privacy practices, but now the California Consumer Protection Act (CCPA) looms...
Generation-Z Shoppers, Technology, and Their Impact on Brick-and-Mortar Retail Gen-Z shoppers are going to cause brick and mortar stores to return to popularity. IT has an important role to ensuring your organization’s stores can attract these shoppers.
Establishing a Balanced Scorecard for IT Performance in the Retail Industry Is an Important Complement to IT Strategy The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect...