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CIO
Increase Grant Application Success
This research was created to support organizations' abilities to create and deliver services and programs to their members and communities by...
Infrastructure & Operations
Choose a Right-Sized Contact Center Solution
The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business...
Applications
Build an Application Department Strategy
Your application department strategy isn’t just about what you should do next. It is a balance of identity, priority, and goals.
Applications
Automate Testing to Get More Done
Limited capacity for manual testing exposes your applications to unnecessary business and technical risks. Delaying automation is not worth the...
Vendor Management
Identify and Reduce Agile Contract Risk
Agile methods have achieved a high level of popularity throughout the world. However, the challenge isn’t about adoption rates – it is about...
Applications
Implement and Mature Your User Experience Design Practice
Many organizations want to get to market quickly and on budget but don’t know the right steps to get the right product or service. Learn how to...
Applications
Get the Most Out of Your ERP
An enterprise resource planning (ERP) system is one of the most expensive software purchases a company will make. It is essential to the...
Industry Categories
Embrace Cashless in Your Casino
Adopting cashless technology in your casino is necessary to meet your guests' expectations and align your property's mobile and digital strategies.
Infrastructure & Operations
Govern Microsoft 365
Microsoft 365 is as difficult to wrangle as it is valuable. Leverage best practices to produce governance outcomes aligned with your goals.