Manage Business Relationships - Storyboard

Develop a Virtual CIO Engagement Playbook – Phase 1: Decide on the Scope of Your Virtual CIO Engagement

The functions that a small-business CIO provides don't change when performed fractionally. Assess your client-facing staff's ability to offer these services, and seek...

Develop a Virtual CIO Engagement Playbook Storyboard

IT service providers are keen to offer services beyond infrastructure management, backup and recovery, and technical support. They're looking up the value chain from...

Build and Deliver an Optimized IT Update Presentation – Phase 1: Scope and Goals

This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "why" of the presentation, determining or validating the IT...

Build and Deliver an Optimized IT Update Presentation – Phases 1-3

Follow this blueprint to increase the effectiveness of IT update presentations to the business while demonstrating value and fostering credibility.

Build and Deliver an Optimized IT Update Presentation – Phase 2: Assess and Build

This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "what" of the presentation, focusing on business requirements,...

Build and Deliver an Optimized IT Update Presentation – Phase 3: Deliver and Inspire

This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "how" of the presentation, focusing on engaging your audience,...

Implement Business Relationship Management – Phases 1-3

BRM is not just a communication conduit between IT and the business. When implemented properly, a BRM is a value creator, advocate, innovator, and influencer.

Transform IT Into a Value Creator With Business Relationship Management – Phase 1: Obtain Buy-In for the BRM Program

Obtain buy-in for the BRM program by assessing and articulating the current level of business satisfaction with the IT department.

Transform IT Into a Value Creator With Business Relationship Management – Phase 2: Define the BRM Role

Define the BRM role and how it differs at three levels of maturity.

Transform IT Into a Value Creator With Business Relationship Management – Phase 3: Implement the BRM Role

In order to implement the BRM role, you must first determine your BRM reporting structure.
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