The functions that a small-business CIO provides don't change when performed fractionally. Assess your client-facing staff's ability to offer these services, and seek...
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IT service providers are keen to offer services beyond infrastructure management, backup and recovery, and technical support. They're looking up the value chain from...
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This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "why" of the presentation, determining or validating the IT...
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Follow this blueprint to increase the effectiveness of IT update presentations to the business while demonstrating value and fostering credibility.
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This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "what" of the presentation, focusing on business requirements,...
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This phase of the blueprint Build and Deliver an Optimized IT Update Presentation will help you confirm the "how" of the presentation, focusing on engaging your audience,...
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BRM is not just a communication conduit between IT and the business. When implemented properly, a BRM is a value creator, advocate, innovator, and influencer.
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Obtain buy-in for the BRM program by assessing and articulating the current level of business satisfaction with the IT department.
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Define the BRM role and how it differs at three levels of maturity.
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In order to implement the BRM role, you must first determine your BRM reporting structure.
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