Value & Performance

Develop a Virtual CIO Engagement Playbook Storyboard

IT service providers are keen to offer services beyond infrastructure management, backup and recovery, and technical support. They're looking up the value chain from...

Develop a Virtual CIO Engagement Playbook – Executive Brief

Read our concise Executive Brief to examine the current IT service provider market space, review Info-Tech’s methodology for developing a virtual CIO service offering,...

Build a Virtual CIO Engagement Playbook

IT service providers are keen to offer services beyond infrastructure management, backup and recovery, and technical support. They are looking up the value chain from...

Virtual CIO Service Assessment Tool

Assess your team's readiness to perform CIO functions against Info-Tech's Small Business Management & Governance Framework. Validate your ability to offer strategic...

Service Design Tool

The Service Design Tool is used to conduct a service design activity to ensure that your offering provides value and addresses your target customer's challenges.

Develop a Virtual CIO Engagement Playbook – Phase 1: Decide on the Scope of Your Virtual CIO Engagement

The functions that a small-business CIO provides don't change when performed fractionally. Assess your client-facing staff's ability to offer these services, and seek...

Organizational Change Management Capabilities Assessment

The Organizational Change Management Capabilities Assessment is designed to evaluate your current capabilities, opportunities, and challenges around managing...

The vCIO Retainer Toolkit

With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s...

Start Making Data-Driven People Decisions

There is a statistically significant relationship between analytics used and overall effectiveness for IT departments, but IT leaders know they are missing out by not...
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Start Making Data-Driven People Decisions – Executive Brief

Read the Executive Brief to find out why you should strategically apply people analytics to your IT talent management.
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