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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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This is a template of common services provided by IT organizations within certain industries. It is designed to get you thinking about other common services offered...
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Functional groups behave like categories for LOB services. Included here are common services performed by functional groups found in many organizations.
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Use this template in conjunction with the CIO Business Vision Communication Deck to present the results of your CIO Business Vision survey to business leaders.
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The anti-corruption policy will outline the ethical and behavioral expectations of a corporation.
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The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...
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The audit log review policy will outline the standards across company systems for the review of audit logs.
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The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
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This interview guide will help you determine the underlying needs of your stakeholders with respect to the IT strategy project. Use it to identify your mandate and scope.
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Use this template to plan the communication and execution of the IT strategy development project, while also ensuring that the IT strategy integrates with existing processes.
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