Strategy & Governance

IT and Customer Alignment Project Charter

Win the support of your stakeholders by demonstrating how this project supports their business drivers.

IT and Customer Alignment Stakeholder Interview Guide

Conduct interviews to harness input from your key stakeholders.

IT and Customer Alignment Planning Workbook

Plan the process, organizational, and measurement components of your IT and customer alignment project.

IT and Customer Alignment Project Communication Plan Template

Document the key messages, mediums, and logistics of important communications.

IT and Customer Alignment Stakeholder Presentation Template

Update stakeholders on your IT and Customer Alignment plans to inspire them to help IT achieve its goals.

Project Planning and Monitoring Tool

The beginning stages of the project are dedicated to working out the details of the project task schedule. Take advantage of this tool to determine and create a detailed...

Storyboard: Establish an Effective System of Internal IT Controls to Mitigate Risks

This Blueprint will help you establish a well-designed system of internal controls that helps the IT department operate as intended by mitigating its greatest risks.

Internal Controls Prioritization Tool

This tool will give you an assessment of your current control coverage and help you determine the types of controls required to mitigate your risks.

Internal Controls Effectiveness Scorecard

The only way to know if your controls are providing adequate coverage is to measure them over time. This tool will give you insight into the continued relevance of your...

Internal Controls Communication Plan Template

Internal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls.
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