Strategy & Governance

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.

Service Catalog Project Charter

Completing the project charter will help you get the project off the ground.

Optimize IT Governance for Dynamic Decision-Making – Phases 1-5

As business complexity and uncertainty evolve, organizations will require a more fluid approach to governance and decision-making. Follow this blueprint to redesign your IT...

IT Strategy Case Study of a Non-Profit Healthcare Provider

A community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A...

Policy Template

This general policy template is designed as a starting point for writing clear, consistent, and concise policies. More specific policy templates can be found by searching...

CIO Trend Report 2018 – The Four Trends

Trend reports provide an academic outlook on emerging technologies. This report discusses four trends facing the CIO in 2018 and their impact on business enablers.

CIO Trend Report 2018 – Robotics

Read this section of the 2018 CIO Trend Report to understand the state and impact of robotics.

CIO Trend Report 2018 – User-Facing AI

Read this section of the 2018 CIO Trend Report to understand the state and impact of user-facing AI.

Business Context Discovery Tool

This tool will provide you with business context questions tailored to your initiative. Based on what you need to know but don't yet know, the tool will recommend specific...
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