Strategy & Governance

Implement IT Chargeback – Phase 3: Implement

In the implement phase, you will communicate the rollout of the IT chargeback model and establish a process for recovering IT service costs from business units.

IT Chargeback Program Development & Management Tool

Use this tool to create an IT chargeback model that provides a complete and logical structure for thinking through every decision of chargeback program development.

Risk Costing Tool

It’s impossible to make intelligent decisions about risks without knowing what they’re worth. Use Info-Tech’s Risk Costing Tool to calculate the expected cost of IT’s...

Risk Management Program Manual

Formalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the...

Risk Event Action Plan

Integrate IT risk management with business risk management by creating a paper trail for key risks.

Risk Report

Create a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council’s top recommendations to the senior...

Digital Strategy Communication and Execution Plan Template

Use this template to plan the communication and execution of the digital strategy development project

Service Catalog Extension Training Deck

This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...

Create an IT View of the Service Catalog – Phases 1-4

This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.
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