In the implement phase, you will communicate the rollout of the IT chargeback model and establish a process for recovering IT service costs from business units.
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Use this tool to create an IT chargeback model that provides a complete and logical structure for thinking through every decision of chargeback program development.
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It’s impossible to make intelligent decisions about risks without knowing what they’re worth. Use Info-Tech’s Risk Costing Tool to calculate the expected cost of IT’s...
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Formalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the...
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Integrate IT risk management with business risk management by creating a paper trail for key risks.
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Create a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council’s top recommendations to the senior...
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Use this template to plan the communication and execution of the digital strategy development project
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This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...
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This storyboard will help you extend your service catalog to include the technical components and processes required to deliver each service.
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This template will help you understand IT service definitions from a visual perspective.
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