Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Familiarize Yourself With the Digital ID Ecosystem Taxonomy

This taxonomy is a collection of the essential terms and definitions in the digital identity landscape.

Communications Planner Tool

Use this tool to plan your communications, view your deliverables, and compose your pitch all in one document.

Communicate Any IT Initiative Facilitation Deck

Use this facilitation guide to perfect how you plan, compose, and deliver communications through practical tools and practical exercises.

Communicate Any IT Initiative – Phases 1-3

Use this document to learn and practice planning, composing, and delivering communications to any one in your organization (up, down, and across).

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in an...

The Evolving Role of a Fractional CIO and Its Implications on Your Organization and Your Career

In this era of the gig economy, the job of a chief information officer (CIO) is also undergoing a fascinating transformation. From fractional and part-time CIOs to remote...

Digital Business Strategy Final Report Template

Use this template to capture the synthesized content from outputs of the activities across the four phases of the Define Your Digital Business Strategy blueprint to create...

Navigate the Digital ID Ecosystem to Enhance Customer Experience

Digital identity has many dimensions and categories, and its ecosystem's sustainability lies in the key principles it is built on. It is crucial to understand its key...

Conga Acquires PROS as Part of Rebrand and Expanded Commerce Coverage

Big change is at hand for CPQ vendors Conga and PROS, as the former acquired the latter in early 2026. Catering to different markets, the two products will remain distinct...
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