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The Autonomous Machines trend is driven by advances in robotics automation, UAV/drone proliferation, and the advent of self-driving vehicles.
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Distributed Validation is driven by the convergence between crowdsourcing, tokenization, and the blockchain.
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Adaptive IT is driven by the interplay of governance, sourcing, processes, and organizational structure which facilitate the delivery of technology services to internal and...
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Decentralized Making is a trend driven by advances in 3D printing and the desire to move towards a more distributed system of manufacturing.
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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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Use this template to document the journey maps you create in working sessions with your design team.
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This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
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