Lead Change in the Public Sector With Focus, Positivity, and Passion

Focus. It’s a simple word; one that evokes a state of being where the complex seems simple and the many seem few. In my experience working with I&IT leaders over the past...

Business as Unusual: Successfully Coping With the IT Impacts of the 2023 Canadian Federal Government Strike

The Canadian federal government is managing its first significant strike in decades. How can GC IT agencies and departments manage this event and be successful?

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in...

Communicate Any IT Initiative – Phases 1-3

Use this document to learn and practice planning, composing, and delivering communications to any one in your organization (up, down, and across).

Atmosphere – SCARF Worksheet

The SCARF worksheet supports a team discussion on what may be interfering with their sense of safety in the team.

Action Plan Template

The Action Plan template captures next steps for the team on what they are committing to build a more effective team.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.

Exchanges – Team Communications Flow

The Team Communications Flow tool will highlight the interactions of the team as a whole as well as the individual members.

IT Team Effectiveness Survey Tool

This tool allows you to record and analyze responses from Info-Tech's IT Team Effectiveness Survey.

IT Team Effectiveness Survey

The IT Team Effectiveness survey is a tool that, when completed by each team member, will indicate strengths and areas for focus.
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