CIO - Storyboard

2020 CIO Priorities Report – Priority 2: Re-Invent IT as Collaboration Engine

Learn about how IT can transform its role within the organization to optimize business value.

2020 CIO Priorities Report – Priority 3: Acquire and Retain Talent for Roles in Emerging Technologies

Learn about how IT can attract and keep employees with the skills and knowledge needed to adopt these technologies for the business.

2020 CIO Priorities Report – Priority 4: Define and Manage Cybersecurity and Cyber Resilience Requirements Related to Emerging Technologies

Understand how the adoption of emerging technologies has created new levels of risk and how cybersecurity and resilience can keep pace.

2020 CIO Priorities Report – Priority 5: Leverage Emerging Technology to Create Wow! Customer Experiences

Learn how IT can leverage emerging technology for its own customers and those of its business partners.

Create a Service Management Roadmap – Phases 1-4

This blueprint will help you develop a roadmap for your service management program.

Create a Service Management Roadmap – Phase 1: Launch Project

This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.

Create a Service Management Roadmap – Phase 2: Assess the Current State

This phase will help you assess multiple aspects of your service management program to establish the current state.

Create a Service Management Roadmap – Phase 3: Identify the Target State

This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.

Create a Service Management Roadmap – Phase 4: Build the Roadmap

This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.

Implement Lean Management Practices That Work – Phases 1-4

This blueprint will help you understand and develop a Lean management system.
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