This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you understand enterprise service management (ESM) concepts, determine the...
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This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you determine your current state for enterprise service management.
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This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you identify and prioritize your services, create customer journey maps,...
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This storyboard will help you understand the platform business model and digital platforms for successful business model transformation and design of digital platforms.
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This phase of the blueprint Drive Digital Transformation With Platform Strategies will help you with the platform model and associated strategies. It will also assist you...
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This phase of the blueprint Drive Digital Transformation With Platform Strategies will help you align your digital platform's capabilities with your digital...
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This storyboard will help you learn what IT leaders are doing differently heading into 2020 when it comes to talent management.
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IT leaders who get personally involved in recruitment see better results. Read this section to learn how leaders are getting involved and how to take the first steps.
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Heading into 2020, flexible work is table stakes. Read this section to learn what some organizations offer and how you can take advantage of opportunities your...
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Ethics and transparency are emerging as key considerations for employees. How can you build a culture that supports this? Read this section to learn how.
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