Maximizing Vendor Performance

Improve IT excellence by improving the performance of your vendors.

Data Integration Build vs. Buy TCO Calculator

The Data Integration Build vs. Buy TCO calculator provides enterprises with a framework for comparing the cost of hand-coding to that of buying a new software package.

Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

Customer Service Knowledge Management Platform Vendor Shortlist Tool

Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.

CSM Platform RFP Template

A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...

Data Governance Steering Committee Charter Template

Use this committee charter template to organize and unify the direction of the data governance steering committee.

Requirements Management BA Playbook

Use this template to define practices and procedures for how requirements should be managed in your organization.

Implement DevOps Practices That Work

DevOps is a philosophy that emphasizes a strong relationship between development and operations by incorporating each other’s priorities in their own practices and...
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Data Security Policy Template

Info-Tech's Security Policy templates allow you to easily develop new policy documents.

E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific cost...
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