Applications

Select and Implement a Social Media Management Platform

SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
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Business Function and Application Assessment

One of the keys to successful Application Portfolio Management (APM) is mapping business function and business value to applications in inventory. Use this tool to assess...

Develop an Actionable ERP Strategy and Roadmap

Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
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Improving IT Service Management

IT service management is the new normal. Organizations experiencing increasing business demands, inadequate IT/business alignment and poor performance will benefit from...

Job Description Template

Job descriptions are important management documents that set expectations, accountabilities, and other requirements for job performance. Use this template to document...

Business Intelligence: Core Concepts and Technologies

Enterprises generate a great deal of useless data in the name of Business Intelligence (BI). Business and IT decision makers need to establish the strategic intent behind...

Top 10 Strategies for Reducing Costs

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...

Master Data Management Readiness Assessment Tool

Use this assessment tool to determine if your organization is in need of MDM and if the culture surrounding your data is ready for a MDM strategy in the areas of people,...

Email Acceptable Use Policy

The email acceptable use policy outlines the standards for appropriate use of corporate email accounts.

Best Practices for Reducing IT Cost-to-Serve

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below...
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