ROI Calculator Worksheet

Measuring project performance, and calculating ROI, will help you halt failing projects before they consume additional resources. Use this worksheet to help you make your...

User Acceptance Test Checklist

Use this checklist to help you control and manage the user acceptance testing process.

Request for Change Form

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...

Functional Test Plan Template

This tool provides an outline to aid the development of a functional test plan for a software application.

Functional Test Results Template

This tool provides a template for tracking functional test results.

Annual Professional Development Plan

An annual performance development plan assigns specific tasks and goals to each employee. Use this template to get training commitments in writing to help actualize...

Professional Development Program Guide

A carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for...

Fast Track Tool: Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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