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This template is designed to help you build a project charter in a timely manner.
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User Acceptance Tests (UATs) are often overlooked on internal software projects because users have already participated in early interface and system tests. Be prepared...
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Electronic Document Management (EDM) solutions improve document management and bring significant advantages to enterprises that take the time to select a product that...
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An effective Electronic Document Management (EDM) solution enables enterprises to improve information management and achieve numerous business advantages. But a solution...
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Any successful Electronic Document Management (EDM) initiative develops gradually, according to a defined business strategy. Determine business requirements for EDM to...
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Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...
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The e-mail archiving market is a confusing mixture of storage vendors, compliance and e-discovery vendors, security vendors, and e-mail platform vendors. To complicate...
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Understand what type of benefits your business can achieve from adopting an RIA strategy.
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Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
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