Business Processes
Topics
Request for Information TemplateUse this template for issuing a Request for Information (RFI). |
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Move/Add/Change Request FormTrying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form... |
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Salesforce.com: Not Your Father's CRM AnymoreAt Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that... |
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Explore the Emerging World of SaaS ERPSaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost. |
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Hierarchical SOP TemplateStandard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating... |
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Information ArchitectThe Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture review... |
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Change Control – Freezes & Risk Evaluation PolicyThe purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems. |
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Software Acquisition and Usage PolicyUse Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list. |
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User Experience LeadThe User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision... |
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Fast Track Tool: Manage Vendor PerformanceAchieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring... |
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