Business Processes - Tools

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Fast Track Tool: Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...

RFP Response Evaluation Tool

The RFP Response Evaluation Tool provides a framework for grading proposals against appropriate selection criteria, and reaching a rational decision as to the best proposals.

Application Roadmapping Tool

Use this Application Roadmapping Tool to automatically build a roadmap that will allow the organization to leverage apps management resources more efficiently, and...

SaaS TCO Calculator

This Total Cost of Ownership (TCO) calculator provides enterprises with a framework for comparing the Software-as-a-Service (SaaS) delivery model with the traditional...

Project Phases Entry and Exit Criteria Checklist Tool

Assess if you’re ready to enter – and exit – each stage in a COTS implementation.

Effectively Manage Cloud Vendors Checklist

As cloud services become more prevalent, cloud customers need to learn to effectively manage their numerous new relationships with cloud service providers. This checklist...

Key Vendor Fiscal Year End Calendar

Build your negotiation timeline based on your vendor’s fiscal year. Check this calendar before contacting your vendor.

Software Terms & Conditions Evaluation Tool

Use this tool to assess a proposed contract from a software vendor.

BPM Process Appropriateness Assessment

The BPM Process Appropriateness Assessment is designed to help you identify processes that are good candidates for BPM automation.
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