Application Development - Templates & Policies

Mobile Application Delivery Communication Template

Use this template to narrate a story that describes the need and expectations of your mobile application initiative to get buy-in from stakeholders and interested parties.

Create an IVR Call Flow That Empowers Your Customers

Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.

Define a Release Management Process to Deliver Lasting Value Template

Use this template to help you define, detail, and make a reality your strategy in support of your application release management framework

Low- and No-Code Communication Template

Use this template to narrate a story that describes the need and expectations of your low- and no-code initiative to get buy-in from stakeholders and interested parties.

Define a Sourcing Strategy Workbook

Use this workbook to capture results from the activities in the Define a Sourcing Strategy for Your Development Team storyboard.

Application Management Strategy Template

This template, associated with Streamline Application Management, will help you define and document your application management strategy and optimization initiatives.

ACE Communications Deck

This template will give you step-by-step inputs from storyboard exercises to communicate the outcomes of your Agile Center of Excellence to your key stakeholders.

CoE Maturity Diagnostic Tool

This tool will help you determine the maturity level of your Center of Excellence.

Application Maintenance Release Schedule Presentation Template

Use this template to effectively communicate, to business stakeholders, your findings and the steps required to improve SLA alignment and successfully complete the project.

Software Quality Assurance Plan Template

Use this template to document a comprehensive SQA plan that provides governance for how your SQA practice is executed.
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