IT Infrastructure Diagnostic Program
Effectively Manage IT Infrastructure
You can’t manage what you don’t measure – but that’s easier said than done. Use data to improve reliability, availability and maintainability.
The IT Infrastructure Diagnostic Program is a low effort, high impact program designed to help IT Infrastructure Leaders assess and improve their operations. Assess your current operations, identify problem areas, and provide recommendations to improve IT infrastructure operations to meet reliability, availability, and maintainability targets.
Improving IT Infrastructure Operations starts here:
Step 1: Assess Current Operations Based on Best Practices
Data Center Infrastructure Scorecard
Understand your current strengths and weaknesses that you can improve and optimize with infrastructure governance and management.
Audience: Data Center Manager
STEP 2: Measure Business Satisfaction
Data Center Infrastructure Business Vision
Gauge satisfaction with infrastructure reliability, availability, and maintainability; identify whether concerns are perception-based or a symptom of misaligned target service levels.
Audience: Data Center Manager and Business Leaders
Step 3: Analyze Reliability, Availability, and Maintainability Results
Data Center Service Level Dashboards
Analyze the extent that target service levels are being met across infrastructure silos and service delivery models to isolate where to focus improvement efforts.
Audience: Data Center Manager
STEP 4: Improve Targeted Infrastructure Silos
Data Center Infrastructure Area Assessments
Uncover the root causes for infrastructure issues through an analysis of staffing, process, and technology effectiveness for a specific infrastructure silo.
Audience: Infrastructure Team
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Storage
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Servers
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Databases
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Data Center Networking
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Power & Cooling
