Data Center Service Level Dashboards
Where do you need to improve to meet target service levels for reliability, availability, and maintainability?
Report current service level status by service delivery model and infrastructure silo, and identify where improvements are needed to meet targets.
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Summary Dashboard
Measure overall service level status across all service delivery models and silos.
Service Delivery Model Comparison
Compare and assess your in-house data center service levels versus co-location and IaaS/PaaS.
In-depth Assessments
Identify specific problem areas for each data center location and outsourcing vendor (co-location and IaaS/PaaS).
Recommendation
Follow Info-Tech’s recommendations to improve or optimize service levels.