Data Center Service Level Dashboards

Where do you need to improve to meet target service levels for reliability, availability, and maintainability?

Report current service level status by service delivery model and infrastructure silo, and identify where improvements are needed to meet targets.

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Report Components and Benefits

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Summary Dashboard

Measure overall service level status across all service delivery models and silos.

Service Delivery

Service Delivery Model Comparison

Compare and assess your in-house data center service levels versus co-location and IaaS/PaaS.

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In-depth Assessments

Identify specific problem areas for each data center location and outsourcing vendor (co-location and IaaS/PaaS).

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Follow Info-Tech’s recommendations to improve or optimize service levels.

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