Web governance is part of the wider strategic goal to use people, policies, and processes to resolve ambiguity, manage short and long-term goals, and mitigate conflict within an organization as it works towards this goal.
This research note addresses the following topics:
- The need for Web governance.
- The 3 P's of effective Web governance – people, process, and policy.
- Recommendations on how IT can be an enabler rather than a gatekeeper.
Effective Web governance can help IT leaders focus on issues critical to IT and avoid being pulled into content issues.
