23-Sep-09 When businesses look at IT, high costs often come to mind. However, reducing these costs and establishing proper metrics can turn what is often a large expenditure into a way to boost revenue, which opens a path to higher profit. Just a few small steps can mean all the difference to the bottom line.
According to Jennifer Perrier-Knox, senior research analyst at Info-Tech Research Group, where companies allocate resources will vary according to their strategic objectives. “The organization needs to decide if its practice of IT gives it a competitive advantage in the market or if the department has core competencies that it needs to retain,” she said. Any practice or process that doesn’t fit this description could be a way to cut costs.