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Global Network Strategy: Look Beyond Price

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Building or managing a global network has its share of problems and challenges. For most small enterprises, it is impractical to manage international circuits, various carriers, and local, in-country loops. Although some companies are primarily interested in obtaining the required connectivity at the lowest price, there are other important points to consider.

  • Service bundling for more favorable pricing terms.
  • Managed services may offer the best service level guarantees.
  • Quality of Service (QoS) guarantees differ among global carriers.
  • Global providers typically offer Service Level Agreement (SLA) choices.

The above points should be considered and addressed as an integral part of a small enterprise's global network strategy.


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2 Comments

  • Missing_comment
    Sylvia Bentley - 2010-03-10

    Excellent insght and guidace, with sufficient level of specificity!

  • Missing_comment
    Aaron Akins - 2010-10-06

    I wish I'd read this paper before starting negotiations. As it is, I'm now on the final stretch, and getting the provider to answer questions about SLA's is painful.