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Building or managing a global network has its share of problems and challenges. For most small enterprises, it is impractical to manage international circuits, various carriers, and local, in-country loops. Although some companies are primarily interested in obtaining the required connectivity at the lowest price, there are other important points to consider.

  • Service bundling for more favorable pricing terms.
  • Managed services may offer the best service level guarantees.
  • Quality of Service (QoS) guarantees differ among global carriers.
  • Global providers typically offer Service Level Agreement (SLA) choices.

The above points should be considered and addressed as an integral part of a small enterprise's global network strategy.

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Search Code: 8579
Published: February 18, 2009
Last Revised: February 18, 2009


  • Missing comment
    Sylvia Bentley | 03-10-2010

    Excellent insght and guidace, with sufficient level of specificity!

  • Missing comment
    Aaron Akins | 10-06-2010

    I wish I'd read this paper before starting negotiations. As it is, I'm now on the final stretch, and getting the provider to answer questions about SLA's is painful.


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