(4-May-2012) Keeping the quality of the service of your VoIP implementation in mind from the outset is critical for numerous reasons. Chief among these, says James McCloskey, Info-Tech Research senior research analyst, is “we’ve had so much...

In this issue, Eric shares data with us on new strategic issues and movements that are moving minds and money in Japan, ASEAN, and China: post-crisis reawakening of the nuclear export market, U.S. pressure on the new TPP agreement, Japan's...

It is suddenly that time of year again: time to review past predictions, rank them, and create a new set, in the hope that, by being reasonably accurate, they will assist our members in planning out strategies in products, markets, and...

Once again, our Asia Editor has brought us an on-the-ground look at the world from a Tokyo-based, post-tsunami perspective. I expect all of our members will find the results of this view to be useful and, to some degree, surprising.

(03-Aug-11) Earlier this year, there were a smattering of media reports about the Internet running out of addresses. People who don’t spend their days immersed in the Web world could be forgiven for wondering if this was another looming...

We live in the Information Age, we're told. But I would like to recast how you see global economics, so with your permission, I am going to ask that you add this verbiage to the pile of traditional global economic thoughts about financial fund...

We have science, based on the discovery and repeated proving of what is objectively real, and which benefits society. And then we have everything else, even things called science which are not.

It takes many things to make a success in the hyper-competitive computer hardware market. This is even more true for the sub-categories of personal computers, desktops, CarryAlongs (pads and netbooks), media players, and smartphones.

I am writing to you today for two reasons. First, because until these announcements, you seemed to understand the China Model and its one-sided intentions. And second, because you seem to be making the most poorly informed and most damaging...

A friend of mine gave the gift of a new Kindle for Christmas. Being the thoughtful type, he told the recipient he would leave it on his own Amazon account, and that she could buy as many books as she wished for the next couple of weeks. Another...

In order to fully appreciate our concept of "Economic Cyberwar," one should start with the idea that the form of war preferred by mercantilist states is not militarist, but economic. Any military conflict is the result of poor planning, and...

After watching various forces and trends pick up speed in the aftermath of the 2007 collapse, we are suddenly in the midst of a wrenching global change, and it isn’t exactly the one everyone has been preparing to face.

This marks the first in a series of Pinnacle Conversations, the intent of which are to provide state-of-the-art information on critically important issues facing the world today, in technology and economics. This first conversation is with...

This concludes the first in a series of Pinnacle Conversations, the intent of which are to provide state-of-the-art information on critically important issues facing the world today, in technology and economics. This first conversation is...

There was something funny about the Mark Hurd story from the outset. While everyone else seemed to be getting off on all the possible, and later, apparently wrong, titillation eddy currents, there was something missing in the main event: other...

A couple of months ago, I predicted that 2010 would be a record year in sales for two key industries: Personal Computers and Cars. For those who understand the roles these two items play in the global economic universe, this is all...

When you look at the current landscape of devices and appliances, there is one remaining mountaintop, one last hurdle, a towering K2, which, like the mountain itself, has claimed more bodies (or corporate product chiefs) than almost any other...

Although less popular today than a decade ago, there has long been a discussion of the so-called "Digital Divide" in U.S. and global populations. The idea, in its basic forms, is that some people move into the digital economy, and some are left...

I had the opportunity to make a new friend last week – someone who had, it turned out, recently attended my annual predictions talk in Bellingham. He had spent the last 20 years building two communications companies for a Japanese parent corp:...

At the annual Cisco Collaboration Analyst and Consultant Summit in San Francisco, the vendor announced 61 new products and shared an ambitious vision for enterprise collaboration. Although this market is still in its infancy, Cisco’s key...

In a maturing small enterprise market, best-of-breed vendors of IP PBX applications offer functionally equivalent solutions. They all provide the ability to make a clear call over a robust IP network with high quality hardware. To distinguish...

A move to IP Telephony (IPT) is a common trend for enterprises reaching the end-of-life of their traditional communications infrastructure. Since leading vendors largely deliver similar functionality, small enterprises should focus on a vendor's...

Networked storage vendors are aggressively targeting small enterprises in an attempt to grow market share. However, there remains considerable confusion around storage area network technology in the small to mid-range space due to considerable...

Small enterprises are familiar with the increased costs associated with global network requirements. However, the ability to obtain the requisite service levels at all locations can be more difficult than anticipated and may be worth a premium...

Protecting the security of intellectual property (IP) is a key consideration when outsourcing business functions offshore. Identify corporate IP assets, and take measures to safeguard information before launching offshore operations.

Although IP convergence offers a range of opportunities and benefits, it also introduces several critical performance considerations, not all of which are related to network operation. Understand the factors that affect IP voice, video, and...

Enterprises with requirements to provide corporate access to television broadcasts should explore IP-based solutions. Streaming video over the existing IP infrastructure is the most scalable and effective way to deliver and manage live and...

Job Description

The VoIP Engineer/Architect's role is to coordinate strategies for defining, deploying, and maintaining the company's in-house IP telephony voice communication architecture and its associated network connections and component hardware. This...