IT World Canada - Choosing the right remote desktop control software

(10-Jul-09) - Implementing a remote desktop control solution for your IT help desk could save you bundles, but only if it’s actually capable of reaching your staff. Read about what essential features you’ll need before making a purchase.

While more enterprises are investing in remote desktop control tools for their IT help desk workers, many of these organizations are overlooking key considerations that can limit the success of their deployments, according to Info-Tech Research Group Ltd.

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