(9-Oct-09) Wouldn't it be nice if software were intuitive and worked the way you expected? If it adapted to your workflow, rather than forcing you to learn its idiosyncrasies and adapt to its built-in assumptions of how tasks should be...

VMware brought one of Canada's largest telecommunications companies and service providers to the stage of its international user conference Tuesday to show how its desktop virtualization software can be deployed within large enterprise environments.

(IT World Canada) - Implementing a remote desktop control solution for your IT help desk could save you bundles, but only if it's actually capable of reaching your staff. Read about what essential features you'll need before making a...

Collecting data on end-user device energy use can be relatively painless, especially if IT already has built-in tools at its disposal. Learn why an understanding of the true operational costs of energy is now important to many businesses, and...

As the battle for administrative privileges rages on in many companies, Microsoft has released some compelling information in their latest Security Intelligence Report that reinforces the need for least privileges. This note details the...

Info-Tech finds that IT departments run into the same classic issues in getting the business on board when planning enterprise application projects. Understand the best practices for working through objections from end users and business...

Job Description

The role of the User Interface Analyst is to prototype, design, and build graphic user interfaces (GUIs) for software development, Web forms, and other applications. This includes capturing user requirements through collaboration with business...

Template/Policy

If a business user requires a change to the firewall, then use Info-Tech's firewall change request form to help you regulate the process.

Job Description

The EDI Specialist's role is to develop, coordinate, implement, and communicate the organization's Internet-based strategies and initiatives for legacy Electronic Data Interchange (EDI) systems. This individual is responsible for ensuring that...