|
Enterprises interested in Electronic Document Management (EDM) should perform a Return on Investment (ROI) analysis before and after making a purchase. Develop ROI...
|
|
|
Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...
|
|
|
Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...
|
|
|
Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....
|
|
|
IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose...
|
|
|
IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...
|
|
|
IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from....
|
|
|
Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...
|
|
|
Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final...
|
|
|
Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn...
|
|
