Vendor Management - Tools

Agile Contracts Playbook-Checklist

Use this tool when reviewing or negotiating Agile contracts.

VAR Listing and Prioritization Tool

This tool will allow you to capture your VAR portfolio in one list where they can be prioritized to allow for focused improvement.

VAR Features Checklist Tool

This tool will allow you to review VAR features and benefits to create a checklist for your organization's requirements.

VAR Profile and EvaluRation Tool

This tool will allow you to capture and rate each benefit that your VAR offers and that you use. In addition, it will rate them side by side and classify them in the...

VAR Information and Scorecard Workbook

This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.

SLO Tracker & Trending Tool

Use this tool to track a service provider's SLO attainments and credits.

SLA Checklist

Use this tool to validate that required elements are contained within an SLA.

SLA Evaluation Tool

This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.

SLA Template & Metrics Reference Guide

Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.

Excel Form RFP Tool

The Excel Form RFP is used as an alternative to the other RFP toolsets if you have multiple requirements and have multiple vendors to choose from.
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