Train & Develop

Help Managers Inform, Interact, and Involve on the Way to Team Engagement

The responsibility of employee engagement has been abdicated to HR and the executive team for years. It’s time for managers to take ownership.

Mentoring Project Feedback Surveys Template

Use the Mentoring Project Feedback Surveys Template to evaluate the program and garner feedback from the program participants.

Peer Mentoring Guidelines

Use this set of guidelines to help learners leverage the advantages of peer mentoring.

Mentoring Project Plan Template

The Mentoring Project Plan Template provides a central place to track progress and document the necessary details involved with developing a mentoring program.

Mentoring Program Diagnostic

The Mentoring Program Diagnostic tool helps you to determine your organization's dominant culture (Competitive, Innovative, Cooperative, or Traditional), and then assess...

Storyboard: Optimize the Mentoring Program to Build a High Performing Learning Organization

As workforce composition shifts, mentoring programs must move beyond the traditional senior-junior format option. Organizational culture and goals will dictate the best...

Optimize the Mentoring Program to Build a High-Performing Learning Organization

Mentoring can be more than a senior-junior power relationship. Use this solution set to amp up your program to support the development of quality learning relationships.

Feedback and Coaching Guide for Managers

Use the Feedback and Coaching Guide as a handy reference tool on how to provide meaningful feedback that will inspire change, and how to coach employees towards achieving...

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...
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