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What can a messaging app teach us about Change Management?
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An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...
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This note highlights the top three trends to watch for in the 2021 UCaaS market.
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On October 29, 2020, Verizon briefed on BlueJeans’ product vision and direction. This note outlines the new and upcoming features that users can expect from BlueJeans for...
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Exploring the enterprise collaboration tool marketspace is difficult. The problem with finding a suitable collaboration tool is that there are many ways to collaborate,...
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This strategy template will help you to quickly build an effective approach to digital workspaces.
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Ensure that the digital workspace addresses real problems the business is facing.
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Ensure people spend less time searching, more time getting work done while working remotely.
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If IT does this alone, the digital workspace will fail to achieve the desired benefits.
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The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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