Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

IT Leaders: Learn the Laws Covering E-Mail Retention

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...

Where's the Unified Communications Vision?

When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications...

Healthcare: Barriers to Technology Implementation Adoption

Implementing new technologies into most organizations is a difficult process. IT managers in the healthcare industry, in particular, have a hard time gaining buy-in for...

Is Your Web Site User Hostile?

(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...

EMR Begins with Document Imaging

For many hospitals worldwide, Electronic Medical Records (EMR) systems are the way of today. Healthcare organizations slow to join the digital wave should begin with...

Don't Make Me Document It

(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com). I hate paperwork, even if I'm doing it in electronic...

Is the ITIL Empire Overextended?

(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Keys to a Successful Data Migration

To be successful, a data migration plan must account for data interdependencies and follow an iterative process that includes analyzing a data subset, developing...
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