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Functional groups behave like categories for LOB services. Included here are common services performed by functional groups found in many organizations.
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
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Read this executive brief to understand how Info-Tech's process can help you extend your user-facing service catalog.
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Read our concise Executive Brief to find out how to effectively apply strategic foresight, review Info-Tech’s methodology, and understand the four ways we can support you...
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Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...
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The Brexit vote says Leave. UK-based IT leaders must start to plan for a potentially new era of trans-border data flow and the availability of IT staff. Those in the rest...
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Read this Executive Brief to understand the importance of effectively managing organizational design changes.
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Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...
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The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....
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Learn from your peers within the Healthcare industry. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with...
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