CIO - Blueprints

Avoid Project Management Pitfalls

To achieve greater likelihood that your project will stay on track, watch out for the four big pitfalls: scope creep, failure to obtain stakeholder commitment, inability...

Optimize the Mentoring Program to Build a High-Performing Learning Organization

Mentoring can be more than a senior-junior power relationship. Use this solution set to amp up your program to support the development of quality learning relationships.

Help Managers Inform, Interact, and Involve on the Way to Team Engagement

The responsibility of employee engagement has been abdicated to HR and the executive team for years. It’s time for managers to take ownership.

Lead Staff through Change

Managers are often too busy focusing on process elements of change; as a result, they neglect major opportunities to leverage and mitigate staff behaviors that affect the...

Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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Make IT a Partner in Successful M&A Due Diligence

Even though IT-related activities can be the larget cost item in an M&A, many organizations continue to underestimate the role IT plays in successfully executing a merger...
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Make IT a Successful Partner in M&A Integration

Many organizations forget the essential role IT plays during M&A integration. The involvement of IT is critical to providing a better view of risks, improving ease of...
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Implement an IT Chargeback System

IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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Create an IT View of the Service Catalog

Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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Master the Art of Stakeholder Management in Small Enterprise Environments

Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...
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