Customer Relationship Management - Storyboard

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Build a Strong Technology Foundation for Customer Experience Management – Phase 3: Finalize the Framework This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize...
Build a Strong Technology Foundation for Customer Experience Management – Phases 1-3 This storyboard will help you create an end-to-end technology strategy to drive sales revenue, enhance marketing effectiveness, and create compelling experiences for your...
Build a Strong Technology Foundation for Customer Experience Management – Phase 1: Drive Value with CXM This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you define the value of strong technology enablement for CXM.
Build a Strong Technology Foundation for Customer Experience Management – Phase 2: Create the Framework This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you gather strategic requirements to inform the design of...
Succeed With Digital Strategy Execution – Phase 3: Create an Application Roadmap That Supports the Digital Strategy This phase of the blueprint, Create an Application Roadmap That Supports the Digital Strategy, will walk you through the process of building out the digital strategy...
Succeed With Digital Strategy Execution – Phase 2: Map Your Drivers to Enabling Applications This phase of the blueprint, Map Your Drivers to Enabling Applications, will help you identify major enterprise application areas and understand how they can help you...
Succeed With Digital Strategy Execution – Phase 1: Parse Your Digital Strategy for Critical Technology Drivers This phase of the blueprint, Parse Your Digital Strategy for Critical Technology Drivers, will help you identify salient technology drivers you should pursue in your...
Succeed With Digital Strategy Execution – Phases 1-3 This storyboard will help you follow a structured approach for translating an enterprise digital strategy into specific enterprise application initiatives.
Select a Marketing Management Suite – Phases 1-3 This storyboard will help you follow a structured approach to select an MMS that is the right fit for your organization.
Select a Marketing Management Suite – Phase 3: Select Vendor and Communicate Decision to Stakeholders In this phase of the blueprint, carry out the RFP and vendor demonstration process. Decide on an MMS and present the solution to stakeholders.

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