Use this template to document acceptable uses of text messaging services (i.e. for improved service delivery) as well as prohibited uses (i.e. inappropriate conversations, non business-related usage).

Use this template in conjunction with the project blueprint, Drive Customer Convenience by Enabling Text-Based Customer Support.

Also In

Drive Customer Convenience by Enabling Text-Based Customer Support

Your customers love mobile messaging services; leapfrog your competitors by having a strategy to provide first-rate service to them in this explosively popular channel.

Related Content

Hide Details

Search Code: 81898
Published: October 6, 2016
Last Revised: October 3, 2016

2 Comments

  • Missing comment
    Allen Irvine | 02-01-2017

    I'm looking for a policy template for employees which would be appropriate for hospital staff.

    • 432c05244a845caaca3b276adb15a11e comment
      Info-Tech Research Group | 02-01-2017

      Thanks for your inquiry Allen. Someone will contact you shortly for more assistance.

Social

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.