Use this template to document acceptable uses of text messaging services (i.e. for improved service delivery) as well as prohibited uses (i.e. inappropriate conversations, non business-related usage).

Use this template in conjunction with the project blueprint, Drive Customer Convenience by Enabling Text-Based Customer Support.

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Drive Customer Convenience by Enabling Text-Based Customer Support

Your customers love mobile messaging services; leapfrog your competitors by having a strategy to provide first-rate service to them in this explosively popular channel.

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Search Code: 81898
Published: October 6, 2016
Last Revised: October 3, 2016


  • Missing comment
    Allen Irvine | 02-01-2017

    I'm looking for a policy template for employees which would be appropriate for hospital staff.

    • 432c05244a845caaca3b276adb15a11e comment
      Info-Tech Research Group | 02-01-2017

      Thanks for your inquiry Allen. Someone will contact you shortly for more assistance.


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