Streamline Application Maintenance – Phase 3: Optimize Maintenance Capabilities

Author(s): Ben Mackle, Andrew Kum-Seun, Randy Hearn

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Ensure any changes are properly assessed, approved, and prioritized by the appropriate personnel and practices to assure the business value is delivered.

This phase will take you through the following activities:

  • Optimize Triaging Techniques.
  • Strengthen Backlog Management and Release Planning Practices.

Use this phase as part of the full blueprint, Streamline Application Maintenance.

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